Core Expertise
Foundational Technologies
ITIL · Microsoft System Administration · Cisco CCNA · Azure · AWS · Datto RMM · Acronis RMM
- Structured Cabling & Active Networking — Cisco / HPE Aruba / Dell SonicWall / FortiGate / Sophos
- Wireless — HPE Aruba / Sophos / Fortinet / Cisco / Ruckus / TP-Link / UBNT (PtP / PtMP)
- Server & Storage — HP / Dell
- Endpoint Security — Microsoft Defender / Trend Micro / Sophos / Kaspersky
- DLP — Forcepoint / Microsoft Defender / Teramind
- Activity Monitoring — Teramind / EMP Monitoring
- Backup — Acronis / Veeam / Druva Cloud (Azure / AWS / Microsoft 365)
- Video Conferencing — Yealink / Poly / Logitech / Cisco
- Surveillance — CP Plus / Hikvision / Honeywell
Managed Services
Infrastructure Managed Services
An on-site & off-site model in managing the customer's IT infrastructure.
- End user support
- Incident and problem management
- Server & network monitoring & management
- Pro-active health monitoring
- Inventory management
- IT helpdesk & back-end L3 support
- 24×7 operations
- Consulting & escalation management
- Compliance management
- Data lifecycle management
Information Security
Confidentiality, Integrity & Availability
Strengthening the security of information assets while supporting regulatory compliance and operational resilience.
- Identity and Access Management
- Monitoring and Alerting
- Security Audit and Assessments
- Managed Endpoint Security
- Cyber-Security and Network Management
Cloud Infrastructure
Strategy → Deployment → Run
Strategy & roadmap development, data center modernization, virtualization, mobile device management, cloud consulting and managed services.
- Secure, scalable, highly available data infrastructure
- Robust disaster recovery & data protection across all deployment models
- Automation-driven provisioning and deployment
- Azure · AWS · Third-party Storage · SaaS / IaaS / PaaS
Tele-Communication
Always-on connectivity & collaboration
Enterprise-grade voice, video and data connectivity — built for distributed teams and global operations.
- Secured Internet Connectivity & SD-WAN services
- DDoS mitigation & secure cloud connectivity
- Zoom, MS Teams with PSTN integration & international bridging
- Cloud Communication Suite & co-location
- SMS, Truecaller & WhatsApp for Business solutions
IT Service
ITSM strategy to lifecycle ops
IT Service Management strategy and roadmap development, ITSM / ITIL process design, tool implementation and steady-state operations.
- ITSM strategy & roadmap development
- ITIL process design & implementation
- Service tooling & operations enablement
- Lifecycle service management — hardware & applications
Email Service
Look like a world-class business — out of the box
Look like a world-class business, even if you operate out of your garage — with professional email powered by Microsoft® 365, Zimbra Business and Google Workspace. Migration, hardening and day-to-day administration handled end-to-end.